Your Information
We Value your Privacy

Your privacy on the Internet is very important to us, so Nutricraze makes ordering via the Internet safe, private and secure.

All information you provide is encrypted so that it cannot be viewed by anyone during transmission to Nutricraze. As a top retailer on the Internet, Nutricraze has a firm commitment to privacy and does not "sell" customer information to third parties.

At Nutricraze you can browse and shop in confidence knowing that we will never sell or release your personal information including name, address, telephone number, and email without your consent. Our Customer List and our Newsletter Subscriber List are protected by advanced security technology and are kept strictly confidential.

The information you supply is used solely to process your order swiftly and to provide you with the best shopping experience possible. This is our pledge to you.




Your Information



When you order from Nutricraze, we obtain your name, billing address, shipping address, phone number, e-mail address and credit card information.

We use this information to ship your order to you and bill your credit card. We obtain your e-mail address and phone number in order to contact you if any questions arise regarding your order. This information is only provided to third parties that participate in processing your order (such as the shipping company and credit card processing bank).

We also collect e-mail addresses and names through testimonials, newsletter subscriptions and any contests we may run. This information is solely for our use, including the mailing of our print catalog or sending our VIP Specials newsletter.

Customers who wish to unsubscribe to a newsletter can simply e-mail us with that request at or do it online in the my account section.

Other than information used by third parties to ship and process your order, no information is shared with other entities. If you give us your e-mail address to subscribe to one of our newsletters, only Nutricraze will use it.



State-Of-The-Art Safety and Security



Our web site has security to protect the loss, misuse and alteration of the information under our control.
Nutricraze uses technology called Secure Socket Layer (SSL) to encrypt any personal information you transmit to us over the Internet. It is encrypted on your computer and then decoded after it reaches our secure server - it cannot be decrypted during transmission over the Internet.

We use additional security for credit cards so that your credit card number is never transmitted in its entirety over the Internet.

Instead, the card number is split so that some digits are encrypted and transmitted to Nutricraze and the remaining digits are posted separately to a secure server which requires several layers of authentication to access.

This ensures that your sensitive credit card information is secure.

Technology that protect your privacy and our site.
ScanAlert:
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
GeoTrust:
MaxMind:


Cookies


Nutricraze uses a feature of your Internet browser to place a text file (called a "cookie") on your computer.

This allows Nutricraze to store your login information and tailor your visit to our site, showing you the content we think you might be interested in. If you've placed an order with us before, it also "remembers" your pertinent information (name, address, phone number, e-mail address, etc.) so you do not have to enter it each time you order.

We use your IP address to identify you and your shopping cart anonymously, to track which pages you visit and to gather broad demographic information, such as gender and birthdate.

The only personal information a cookie can contain is information you supply voluntarily. Cookies can NOT read data off your hard disk or read cookie files created by other sites.

If you visit our site via an affiliate site, we store the affiliate's ID in your cookie to credit the affiliate for any orders you place. The affiliate does not have access to any of your personal information.

If you would rather not take advantage of the benefits made possible with cookies, most Internet browsers allow you to reject cookies or choose which cookies to accept. You can still view the Nutricraze Web site, but you will NOT be able to use the Shopping Cart feature to order on-line. You can place your order via the phone, fax or mail.

Here's how to enable cookies:
(If you do not know your browser version, select Help -> About... from your tool bar)

Microsoft Internet Explorer 6.0
Select Tools -> Internet Options and click on the "Privacy" tab. Move the slider down to choose "Medium" or below it. Click "OK".

Microsoft Internet Explorer 5.0
On a PC:
Select Tools -> Internet Options and click on the "Security" tab. The default selection, "Medium", supports cookies, but you can click on the "Custom Level" button to check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected in both options.
On a Mac:
Select Edit -> Preferences. Scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.

Microsoft Internet Explorer 4.0 (and 4.5 Macintosh)
On a PC:
Select View -> Internet Options and click on the "Advanced" tab. Scroll down until you see the word "Cookies" and verify that the circle next to "Always accept cookies" is selected.
On a Mac:
Select Edit -> Preferences. Scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.

Microsoft Internet Explorer 3.0
Choose View -> Options and click on the "Advanced" tab. Make sure that "Warn before accepting a cookie" is unchecked.

Netscape 7.0
Choose Edit -> Preferences and click on the "Privacy & Security" option. Click on Cookies. Select the radio button next to "Enable all cookies" and click "OK".

Netscape Communicator 4.0
Choose Edit -> Preferences and click on the "Advanced" option. Select the radio button next to "Accept all cookies" and click "OK".

Netscape Navigator 3.0
Open "Network Preferences" under Options. Click on the "Protocols" tab and ensure that the box next to "Accepting A Cookie" is unchecked.

If you still need help enabling cookies in your web browser please don't hesitate to contact us.


Web Site Links


Our website may contain links to other web sites. If you link to another web site, that site is not covered under our privacy policy.

We are not responsible for the content on those websites.



Removing Your Membership Profile from the Web Site



If you have registered on our Web Site and would like to delete your membership profile from our web site database, please send an e-mail to and include your e-mail address and User ID

Last Updated ( Friday, 02 December 2005 )
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